Thank you for your interest in the DWSD Lifeline Plan. Currently, we are pausing accepting new applications due to the overwhelming demand and until additional funding becomes available from state, federal or philanthropic sources. We will continue enrollments when additional funding is made available.
If you have a past due balance and are concerned with a water shutoff, we encourage you to contact DWSD at 313-267-8000 to enroll in EasyPay or if you have an online account you can enroll at csportal.detroitmi.gov. The EasyPay program will allow you to pay off your past due balance over 36 months, preventing a water shutoff.
Link to csportal: https://csportal.detroitmi.gov/sessions/new